Safeguarding Policy

PAPYRUS Prevention of Young Suicide is committed to the wellbeing of all children, young people and vulnerable adults. All of its services are delivered in ways which uphold the dignity of individuals whatever their circumstances and without prejudice or favour.

Our recruitment and selection of staff and volunteers includes proper scrutiny of applicants' suitability and readiness to work with our client groups. All our staff and volunteers are trained in safeguarding children, young people and vulnerable adults. This training is updated annually. All PAPYRUS personnel who have unsupervised access to children, young people or vulnerable adults hold a current Enhanced CRB Disclosure which is renewed every three years.

It is PAPYRUS policy to intervene (or facilitate appropriate intervention by a third party) whenever we are notified of the potential for imminent danger to life. When working in other establishments (such as schools and colleges), we will work within their safeguarding procedures without compromise to the standards we would apply within PAPYRUS. The Safeguarding Officer at PAPYRUS is the CEO. The Chair acts as Safeguarding trustee where required.


All calls are confidential and can be made without disclosing names, location or personal details.
In certain cases where our advisors become aware of imminent danger to life, we will advise that emergency support is required. We will usually get callers* to work with us in accessing fast response services. Where appropriate, we may need to ask emergency services to become involved in order to prevent a suicide or other significant harm, even if the caller's consent is not given. In such cases, we will only ask the emergency services to locate the caller and to intervene. We will not share information other than absolute essentials.

*This applies to helpline, email and SMS conversations.